This Privacy Policy explains how Automated Worx ("we," "us," or "our") collects, uses, and protects personal information when you use our website, platform, and services (the "Service"). It should be read together with our Terms of Service.
1. Overview
We collect only what we need to operate the Service, keep it secure, and support you. We do not sell your personal information.
2. Information We Collect
- Account information — name, email, company, and credentials you provide when you register.
- Content & inputs — the prompts, datasets, and configurations you submit to run agents and loops.
- Usage data — executions, token counts, timestamps, and diagnostic logs used to enforce limits and improve reliability.
- Technical data — IP address and basic device/browser information, used for security and rate limiting.
3. How We Use Information
- To provide, maintain, and secure the Service;
- To run the agents and automations you configure;
- To enforce usage limits and prevent abuse;
- To communicate with you about your account, support requests, and service updates; and
- To improve the performance and quality of the Service.
4. AI Providers
To fulfill your requests, we route relevant inputs to third-party AI model providers (such as Anthropic and OpenAI). These providers process the data on our behalf to generate output and are bound by their own terms and data-handling commitments. Please avoid submitting sensitive personal data you would not want processed by a third-party model.
5. How We Share Information
We share personal information only with: (a) service providers and infrastructure partners who help us operate the Service (including hosting and AI providers); (b) authorities where required by law; and (c) a successor entity in the event of a merger or acquisition. We do not sell personal information.
6. Cookies & Local Storage
We use essential cookies and browser local storage to keep you signed in and to remember basic preferences. We do not use them to build advertising profiles. You can clear this data through your browser settings, though doing so may sign you out.
7. Security
We use industry-standard measures — including encrypted transport (HTTPS), hashed credentials, scoped access keys, and rate limiting — to protect your information. No system is perfectly secure, but we work to protect your data and to respond promptly to any incident.
8. Data Retention
We retain personal information for as long as your account is active or as needed to provide the Service, comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your account data as described below.
9. Your Rights
Depending on where you live, you may have the right to access, correct, export, or delete your personal information, and to object to or restrict certain processing. To exercise these rights, contact us at privacy@automatedworx.com. We will respond within a reasonable timeframe.
10. Changes to This Policy
We may update this Policy from time to time. When we make material changes, we will update the "Last updated" date above and, where appropriate, provide additional notice.
11. Contact Us
Questions about your privacy? Reach us at privacy@automatedworx.com or through our contact page.