Helpdesk Overview
Manage client communications, support tickets, and diagnostics
Open Tickets
0
Active Clients
0
Avg Response Time
--
Health Score
--
Recent Tickets
| Title | Client | Priority | Status | Created | |
|---|---|---|---|---|---|
| Loading... | |||||
All Tickets
View and manage all helpdesk tickets across clients
| Title | Client | Priority | Status | Assigned | Created | |
|---|---|---|---|---|---|---|
| Loading... | ||||||
Ticket Detail
Messages
Clients
Manage client accounts and API tokens
| Name | Company | Domain | Status | ||
|---|---|---|---|---|---|
| Loading... | |||||
Subscriptions
Manage billing plans and subscription enforcement
| Client | Plan | Status | Enabled | Usage | Monthly Fee | |
|---|---|---|---|---|---|---|
| Loading... | ||||||
Run Diagnosis
Execute health checks on client sites
Diagnostic Reports
View past diagnostic results and AI repair suggestions
No reports yet. Run a diagnosis first.
🔒 DNS Vault
Encrypted infrastructure credentials — admin only
Select a client to view credentials.
Audit Log
Security and compliance audit trail
Loading audit log...
Widget Configuration
Customize the embedded helpdesk widget for each client
Embed Code
<script src="https://automatedworx.com/js/helpdesk-widget.js"
data-api-token="YOUR_TOKEN"
data-api-url="https://automatedworx.com/api/helpdesk"
data-position="right"></script>